Students' Awareness and Requirements of Mobile Learning Services in the Higher Education Environment

Abstract

Problem statement: M-learning is considered as the next generation of e-learning using mobile technologies. Students’ awareness of such technology is one of the most focuses for success adoption. This study aims to investigate students’ awareness and requirements of mobile learning services among Malaysian students in the higher education environment. Approach: The study found that the higher education environment now has the necessary mobile technology infrastructure to utilize m-learning. Results: Moreover, the results show that students have adequate knowledge and good awareness to use such technology in their education environment. Regarding the university mobile applications that students would like to use individually through mobile technologies, the exam result and course registration were the highest in rank, followed by calendar and schedule services. The highest limitations were the cost of transaction and slow data exchange with networks, followed by concerns over confidentiality of personal information. Conclusion: Future research should be conducted with a big number of respondents to ensure the representative and conclusive finding.