Developing the Office of Strategic Management as a Tool to Support the Implementation of Balanced Scorecard in Bosowa Corporation

Abstract

The application of balanced scorecard in the field sometimes still encounter some problems, especially in the integration of functions within the organization where in fact these functions tend to operate in the area of each duty and responsibilities and are not integrated and aligned in achieving organizational goals. The balanced scorecard as a strategic approach tries to provide solutions on how to incorporate the functions that are focused on four business perspectives and how to design strategies linkage in which its application is conducted by applying special division called the Office of Strategic Management (OSM). This study aims at analysing the application of OSM at the company that has implemented the balanced scorecard. It is proved that after the application of the balanced scorecard, the company can grow rapidly and becomes one of the leading companies in Eastern Indonesia.